All electronic documents and any original/official paper/hard copy documentation received by ACEI from the source institution will become the property of ACEI and will not be returned. DO NOT SEND ORIGINAL DOCUMENTS BY MAIL UNLESS SPECIFICALLY REQUESTED BY ACEI. If ACEI has contacted you to mail in your original/official or other supporting credentials/documents to our mail center; mail pickup is limited to once a week. You may incur delays to the processing of your file. Once your mail has been collected it will be added to your file for review and processing. Mail fee is required for the return of any original documents. Upon submission of original documentation by the applicant, it is the applicant’s responsibility to inform ACEI in writing if they want the originals returned and ACEI will notify the applicant by email of the payment required. ACEI is not responsible for the retention/storage of any original documents once the evaluation has been issued and does not bear any responsibility if the applicant fails to inform ACEI in writing that the documents the applicant submitted are requested to be returned to the applicant. Furthermore, ACEI bears no responsibility for forwarding any official document to an applicant if it is issued directly by an institution.