If you are unable to reach a representative by phone during 11:00 am-3:00 pm PST, please click on the chat icon at the bottom of the page or email us by clicking on the Email Icon.   (Chat hours: 11:00 am-3:00 pm PST)



Our phone hours are from 11:00 a.m to 3:00 p.m PST. If you are unable to speak to a representative, please email us or click on the chat button below.




If you would like to speak with a representative, you may reach us at 310.275.3530, 11am-3pm, PST, Monday through Friday or chat with us through our website during the above-mentioned hours, except holidays as noted on our schedule. 

ACEI’s Regular Business Hours

Monday – Friday 9:00 AM – 4:00 PM PST

Holiday Schedule 2021

ACEI observes the following holidays and will be closed on the dates shown below:

January 18, 2021 Martin Luther King Jr. Birthday
February 15, 2021 President’s Day
April 2, 2021 Good Friday/Easter
May 31, 2021 Memorial Day
July 5, 2021 Independence Day
September 6, 2021 Labor Day
October 11, 2021 Indigenous People’s Day

November 3, 2021 National Election Day
November 11, 2021 Veteran’s Day

November 25 & 26, 2021 Thanksgiving Holiday (Note: The office will close by 2:00 PM on Wednesday, November 24, 2021 and will reopen on Monday, November 29, 2021 )

December 23-24, 2021 Christmas  Holiday (Note: office will reopen on December 29, 2021)

December 31, 2021 New Year Holiday (Note: The office will  reopen on Monday, January 3, 2022 at 9:00 AM PST)