Required Documents for Credential Evaluation
- Transcripts / Academic Records
- Certificates / Diplomas / Degrees / Licenses
- Translations (for documents not issued in English)
ACEI will contact the applicant or their designated agent if additional information, documentation, or fees are required.
Requirements for Submission of Documents
Please upload high-quality, color PDF scans of the following official documents with your ACEI online application:
- Certificates, diplomas, or degrees
- Transcripts/mark sheets of courses, credits and grades (both sides if applicable)
- Certified English translations (if documents are not in English)
- Proof of name change (if applicable)
You may also choose to have your official transcripts sent directly to ACEI [email protected] through an approved electronic document delivery platform available for your country of study. For a list of accepted platforms, please click here
Alternatively, documents verified by Qualification Check may be sent directly to ACEI at [email protected]
DOCUMENT SUBMISSION PARAMETERS:
To ensure the highest quality and accuracy of your evaluation, please follow the guidelines below when submitting your documents:
• Only full-page, color PDF scans are accepted.
Scans must be optimized for both file size and print quality.
• Image or picture files are not accepted, nor are image files converted into PDFs.
This includes, but is not limited to: JPG, JPEG, TIFF, PNG, EPS, RAW, and similar formats.
Please note: Phone photos, CamScanner, and other mobile scanning apps are not acceptable.
• All four corners of each document must be visible and the page must not be skewed, cropped, or cut off.
• If your document is larger than 8.5” x 11”, please resize it prior to scanning to ensure a full and clear capture.
• Documents must be sent as attachments.
Files placed within the body of an email will not be accepted.
• Download links/URLs are not accepted.
• Zip files are not accepted.
• Do NOT mail original documents.
ACEI does not accept originals by mail and is not responsible for the receipt, handling, or return of any original documents submitted.
Transcripts / Academic Records
Submit complete, official academic records from each school or examination body attended. These must include:
- Subjects/courses taken for each term or year
- Hours of instruction (lecture, lab, credits, or units)
- Final examination results, grades, or marks
Records must be issued directly by the institution or examination board.
Certificates / Diplomas / Degrees / Licenses
If you completed a program of study or training, submit official proof of graduation or completion, such as:
- Certificate of Graduation or Matriculation Certificate
- External Examination Certificate
- Diploma or Degree
- Professional License
⚠️ Important: ACEI cannot evaluate Certificates, Diplomas, Degrees, or Licenses without the corresponding academic transcripts or examination results. Applications with incomplete documents are non-refundable. [See Terms & Conditions]
Translations
- Please provide a complete set of official English translations—line-by-line and word-for-word—in the same format as the original documents issued in a language other than English.
- U.S. translations must be prepared by ATA-certified translators.
- Translations prepared outside the U.S. must show the translator’s name, license/registration number, and licensing/certification source.
- Translations alone are not accepted; the original-language documents must also be submitted.
Optional Translation Support
ACEI does not provide a translation service. You may contact Language Clarity Translations for a quote. Language Clarity Translations is not a subsidiary of ACEI and ACEI does not determine their pricing, control their procedures, or influence their processing time-frames. For any questions or further information, please contact Language Clarity Translations directly.

Multiple Credentials / Degrees
- If you are requesting evaluation of a postgraduate, Master’s, or Doctoral degree, you must also submit official academic documents for your undergraduate (first degree) studies.
- Each credential requires payment of the evaluation fee (see Fees).
- ACEI evaluates all post-secondary studies in the chronological order they were completed; we do not evaluate credentials in isolation.
- Example: If you earned a Ph.D., you must provide academic documents for your Bachelor’s and Master’s degrees as well.

Doctorate (Ph.D.) Degree
Applications for doctoral (Ph.D.) evaluations must include:
- The title and abstract (summary) of your dissertation or thesis.
- Official academic documents (transcripts and degrees) for all prior post-secondary education (e.g., Bachelor’s and Master’s).

Syllabus / Course Descriptions / Diploma Supplement
- If you are requesting evaluation of a postgraduate, Master’s, or Doctoral degree, you must also submit official academic documents for your undergraduate (first degree) studies.
- Each credential requires payment of the evaluation fee (see Fees).
- ACEI evaluates all post-secondary studies in the chronological order they were completed; we do not evaluate credentials in isolation.
- Example: If you earned a Ph.D., you must provide academic documents for your Bachelor’s and Master’s degrees as well.

Proof of Name Change
- If your name differs from the one shown on your academic documents, submit legal proof of the name change (e.g., marriage certificate, naturalization certificate, or other official record).

Missing Documents
- If ACEI determines that required documents are missing, you will be notified by email with instructions.
- It is the applicant’s responsibility to request and provide all required documentation.

Verification
- ACEI reserves the right to verify your academic records directly with the issuing institution(s).
- You may also be asked to contact your institution(s) directly to arrange verification.